Support Policy

Shipping and delivery policy

Sellers deliver items Egypt-wide using different shipping methods. Our shipping costs are different from seller to another. For larger or overseas orders, please contact us by email at and we will quote a cost. These costs are added to the shopping cart before checkout. Orders are dispatched within 2 business days or less may be more. Shipping times are estimated at between 0–7 business days depending on your location within seller city or no.

Transaction currency

All transactions are processed in Egyptian pound (EGP).

Total costs of the goods and services

Total costs are displayed in the shopping cart and include all taxes and handling charges.

Refund/return policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund or exchange where items are faulty, have been wrongly described, or are different from what you purchased on the website within 3 days, remember food and underwear not refundable.